# Smart QRS by Tekitto - Comprehensive Technical Manual & Policy Documentation

## 1. Platform Architecture Overview
Smart QRS is a dynamic QR Code ecosystem engineered for seamless physical-to-digital interactions. Unlike static QR codes where destination content is encoded permanently into the matrix, Smart QRS utilizes dynamic cloud routing. The physical QR code points to a permanent short URL, allowing the underlying profile data, landing page, contact numbers, social links, and media files to be updated in real time over-the-air without re-printing physical materials.

### Major Capabilities:
1. **Instant Real-Time Updates**: Modify destination URLs, medical histories, or parking contacts anytime.
2. **Scan Analytics**: Real-time scan counts, geographic locations, device types, and peak usage trends.
3. **Emergency & Safety Tags**: Emergency contact tags for vehicles, medical IDs, and personal safety badges. First responders scan the tag to access emergency instructions or call family members immediately.
4. **Reseller Partner Network**: Integrated partner system allowing resellers to register customers, issue QRs, collect payments, manage recharges, and earn recurring commissions.
5. **Universal Recharge System**: Every Smart QR code has a unique Recharge ID, enabling owners or third parties to extend validity seamlessly using UPI or online card payments.

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## 2. Dynamic Pricing Engine & Validity Rules
*All pricing, free allowances, and discounts below are synchronized live with current platform settings.*

- **Free Tier Allowance**: 2 Active Dynamic QR Codes
- **Free Validity Duration**: 30 Days from Creation
- **Single QR Unlock Price**: ₹199
- **Monthly Single QR Renewal**: ₹49/month
- **Bulk Discount Rate**: 15% discount applied when 2 or more QR codes are renewed or unlocked together in a single transaction.
- **Pro Membership Plan**: ₹349/month
  - Unlimited Dynamic QR Codes
  - Custom Branding & Logos
  - Advanced Analytics & Exporting
  - Priority Customer Support

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## 3. Supported Dynamic QR Categories
1. **Personal Profile**: Bio, contact numbers, social profiles, personal websites.
2. **Emergency Contact Tag**: Immediate phone calling for family members, blood group details, custom emergency instructions.
3. **Medical ID**: Allergy records, chronic conditions, primary physician contacts, blood group.
4. **Vehicle Parking Tag**: Parking alert messages, owner contact details, vehicle registration details.
5. **Digital Business Card**: 1-click vCard downloading, appointment links, social networks.
6. **Restaurant Digital Menu**: Interactive visual menu, categories, pricing, direct WhatsApp ordering.
7. **Video & Reel Link**: Direct linking to YouTube Shorts, Instagram Reels, TikTok, or hosted MP4 videos.
8. **WiFi Access Pass**: One-tap WiFi connection credentials.
9. **Event Ticket Pass**: Event schedules, venue maps, ticket validation QR.
10. **Google Review Booster**: Direct link to Google Maps review page to collect 5-star rating reviews.
11. **UPI Payment QR**: Dynamic or static UPI payments via GPay, PhonePe, Paytm, or BHIM.

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## 4. Reseller Partner Program & Commission Matrix
The Smart QRS Partner Network enables entrepreneurial partners and agencies to monetize dynamic QR services.

- **QR Direct Sale Commission**: 10% on every QR code generated or sold.
- **Pro Subscription Commission**: 20% on Pro membership upgrades.
- **Recharge Service Commission**: 2% on customer wallet and QR validity recharges.
- **Lifetime Renewal Royalty**: 2.5% recurring commission on lifetime customer QR renewals.
- **Minimum Withdrawal Payout**: ₹50
- **Maximum Withdrawal Per Request**: ₹10000
- **Payout SLA**: 24 Hours processing window to bank account or UPI ID.

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## 5. Security, Privacy & Data Compliance
- **Data Protection**: All customer and user profiles are stored securely on Google Cloud Platform with end-to-end encryption in transit and at rest.
- **Zero Secrets Exposure**: Payment secrets, Firebase admin credentials, and internal database keys are strictly isolated in server-side secret environment blocks.
- **Compliance**: Fully compliant with GDPR data minimization standards and Indian Digital Personal Data Protection Act (DPDP). Users retain full right to export or request permanent deletion of their account and associated QR codes.

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## 6. Official Support & Escalation Channels
- **Corporate Entity**: Tekitto Technologies Private Limited
- **Official Address**: India
- **Support Email**: [contact.smartqrs@gmail.com](mailto:contact.smartqrs@gmail.com)
- **Support Phone**: +918345805877
- **Telegram Bot**: @tekitto_smartqr_bot
- **Official Web Portal**: [https://smartqrs.in](https://smartqrs.in)